Exceptional Customer Service Recognized
(Andover kitchen renovation – Feinmann, Inc.)
GuildQuality's 2016 Guildmaster Award honors Feinmann, Inc. for their exceptional customer service leadership within the Residential Construction Industry among North American builders, remodelers, developers and contractors. With their superior delivery and customer care, Feinmann residential design/build firm, based in Lexington, MA, was celebrated for the eighth consecutive year.
GuildQuality is an independent customer satisfaction surveying company that has recognized service excellence by rewarding the Guildmaster Award since 2005. GuildQuality reviewed survey responses submitted by customers of Guildmaster candidates throughout the past few months. GuildQuality considers the percentage of customers who would recommend the firm recongnized and the percentage of customers who responded. With these two primary metrics, Feinmann's recommendation rated greater than 90% according to their customers surveyed through GuildQuality.
“We thank our loyal clients who participated in the GuildQuality survey process and gave us such wonderful testimonials,” said Peter Feinmann, founder and President of Feinmann, Inc.
Before. Andover kitchen renovation – Feinmann, Inc.
After. Andover kitchen renovation – Feinmann, Inc.
From the Andover Kitchen Renovation Client:
“When we made the decision to proceed with a major renovation of our kitchen, laundry, bathrooms and connecting stairs the first and best decision was to work with Feinmann. The design process was simplified by the understanding Feinmann brought to the goals we aspired to achieve, the melding of the new with the old, the needs for entertaining and family. The project manager kept in constant contact, making herself available. The master carpenter was incredible providing beautiful woodworking details that married perfectly the new functionality with the period of the house. We are very pleased with the result of the hard work done by all. Our home is truly now complete.”
Andover kitchen renovation – Feinmann, Inc.
(Andover kitchen renovation – Feinmann, Inc.)
GuildQuality's 2016 Guildmaster Award honors Feinmann, Inc. for their exceptional customer service leadership within the Residential Construction Industry among North American builders, remodelers, developers and contractors. With their superior delivery and customer care, Feinmann residential design/build firm, based in Lexington, MA, was celebrated for the eighth consecutive year.
GuildQuality is an independent customer satisfaction surveying company that has recognized service excellence by rewarding the Guildmaster Award since 2005. GuildQuality reviewed survey responses submitted by customers of Guildmaster candidates throughout the past few months. GuildQuality considers the percentage of customers who would recommend the firm recongnized and the percentage of customers who responded. With these two primary metrics, Feinmann's recommendation rated greater than 90% according to their customers surveyed through GuildQuality.
“We thank our loyal clients who participated in the GuildQuality survey process and gave us such wonderful testimonials,” said Peter Feinmann, founder and President of Feinmann, Inc.
Before. Andover kitchen renovation – Feinmann, Inc.
After. Andover kitchen renovation – Feinmann, Inc.
From the Andover Kitchen Renovation Client:
“When we made the decision to proceed with a major renovation of our kitchen, laundry, bathrooms and connecting stairs the first and best decision was to work with Feinmann. The design process was simplified by the understanding Feinmann brought to the goals we aspired to achieve, the melding of the new with the old, the needs for entertaining and family. The project manager kept in constant contact, making herself available. The master carpenter was incredible providing beautiful woodworking details that married perfectly the new functionality with the period of the house. We are very pleased with the result of the hard work done by all. Our home is truly now complete.”
Andover kitchen renovation – Feinmann, Inc.
